workforce transformation.
implementing powerful technology for engaged, productive teams.
deliver for your business.
With an engaged and skilled workforce, who really care, operating efficiently across your business, you’ll deliver supercharged service to customers and enjoy soaring sales and satisfaction levels. Using the latest industry insights and technologies, you can build an invigorated workforce of passionate people empowered to perform at their very best, and your customers will notice the difference.
Transformative technology encourages everyone to work smarter. Your staff become more engaged and productive. No longer just an employee, they’re inspired to be a brand advocate.
“Investing in staff doesn’t just mean increasing salary and bonuses. It is also about upskilling, motivating, and listening to the teams on the ground to create an agile, multi-skilled and engaged workforce.”
Chris Love,
Managing Partner, Workforce
Management
REPL
deliver for your team and for your customers.
We’ll get under the skin of your business to show you how to make this happen with solutions that work across all platforms, including mobile, give your team flexibility within their schedule and control over their work-life balance. Employees who will want to stay with you and high-calibre prospects will want to join your team.
For your customers, this means they are served and supported by knowledgeable and motivated members of your team. Delivering that exceptional customer service that allows your business to stand out in a competitive landscape.
highly engaged, adaptable employees.
REPL’s experts can health-check your current set-up, devise a fully-bespoke strategy and then upgrade or replace. Whether you’ve already chosen the ideal system to meet your needs or require expert, unbiased advice, we can install and fully optimise your carefully-selected software.
Through technology, you’ll achieve the best use of your staff at scale. Personalised schedules plus comprehensive human capital data will create highly engaged, adaptable employees, resulting in people who deliver an outstanding customer experience that increases consumer loyalty and profitability.
With deep understanding based on joined-up data, we prevent your teams from working in silos. Get granular insights into individuals, not groups, via next-generation machine learning and collaborate with staff to manage detailed personalised schedules in the palm of your hand and track time more accurately to remain compliant and automatically feed payroll systems.
collaborate with us on your workforce transformation initiatives.
As the digital and employment landscapes evolve, people practices are also changing. We offer agnostic systems advice, recommending the best solution for your business needs. Giving you and your team the crucial information you need, when you need it.
forecast accurately.
schedule with confidence and agility with reduced manual intervention.
profitability and productivity.
reduce overheads and protect profit through increased productivity.
customer satisfaction.
improve customer satisfaction with the right people with the right skills in the right places.
budgeting and labour modelling.
create budgets and what if scenarios quickly and efficiently.
T&A.
capture time and integrate with payroll accurately.
digital communications.
communicate effectively with frontline workers.
innovation.
prepare your business for the next 5-10 years through innovation.
implement an employee centric model and become an employer of choice.
four ways retailers are supporting the workforce post-pandemic.
the Covid-19 pandemic and its resultant lockdowns have led to the rapid acceleration of a number of digital transformation trends in retail workforce management that have been going on for some years now. Read what steps retailers can take today to support and engage their workforce.
workforce management.
Workforce management technology is a great enabler of human and social capital and can positively and negatively impact the other capitals. By understanding this holistic or sustainable view, and delivering sustainably, organisations can make more informed decisions around staffing and better manage the resulting impacts so that people, profit and planet can benefit.
our partners in workforce management.
related services.
integration & architecture.
connect and rationalise your systems landscape for greater visibility, data quality and return on software investment.
data science.
drive meaningful decision-making and performance improvements from the insights available in your existing data.
development services.
upgrade and improve the software that your business relies on to make it a better fit for your processes and requirements.
change management.
successfully implement change across your organisational transformation to achieve project objectives and business value.
implementation.
achieve faster go-live and time to value, increasing speed of adoption and delivering to scope.
testing as a service.
introduce technology and innovations to your business processes or customer facing environments with confidence.
what our clients are saying about us.
latest news and insights.
women in the warehouse: how careers in supply chain are changing
Two decades ago, it was a rare thing to find women working within supply chain operations. (more…)
how do you create a workplace where women thrive?
It’s a tough question to answer. Particularly when you’re looking at a sector as typically male-dominated as tech,...
how can retail create a seamless journey between online and offline?
Of all the many COVID-driven changes in consumer behaviour in the last 12 months, perhaps the most significant...
disruption is the new normal for supply chains.
2020 saw huge pressures and new challenges put on global supply chains. While the fallout from the pandemic...
AI and RPA powered testing: innovate with confidence in workforce management.
When it comes to workforce management, AI is a tool already routinely deployed across all types of companies,...inspire your workplace.
talk to our team of experts, specialists in the areas of customer experience, workforce management and supply chain, about your challenges and objectives to see if we can help.
